Shipping & Returns
We offer free standard tracked delivery on all UK orders. You can expect your delivery within 3-5 business* days.
Europe: We offer international standard delivery to countries in Europe. You can expect your delivery within 3-5 business* days.
Delivery Charge: £11.80 (Tracked Service)
Rest of the World: We offer international standard delivery to the rest of the World. You can expect your delivery within 6-10 business* days.
Delivery Charge: £16.60 (Tracked Service)
TAXES & DUTIES
Please note for orders outside the EU, you may be liable to pay local sales taxes and custom duties on arrival, with the exception of Australia. If you need to pay import duties and taxes, the courier will contact you for more information ahead of delivery. Fida Beauty is unable to advise on the amount that this may be and cannot accept responsibilities for these costs. If you have any further questions, please do not hesitate to contact us.
If you are not completely satisfied with your item, please send us an email with your order reference number to email@example.com within 30 days of purchase. The item must be new and unused, with all the original packaging and manufacturing seals intact to be eligible for a full refund.
Please note that we are unable to refund any delivery or postage costs incurred.
We will aim to process your return on the day we receive your parcel. Once the return has been processed, we will send you an email to confirm your refund. The refund usually takes 5 business days to show in your account. However, some payment providers and payment types can take up to 14 days.
Please note that we cannot be held responsible for any loss or damages to your parcel in transit.
*Business days are Monday-Friday and do not include Weekends and Bank Holidays.
Delivery times are based on orders placed before 2pm BST on any day.